ABOUT US:

Who we are

Recognizing the importance of Bitcoin from the onset, and understanding that the exchange is the most critical part of the cryptocurrency ecosystem, Jesse Powell founded Kraken to give people the means to quickly and securely invest in the space. Since then, the company has grown by leaps and bounds with hundreds of employees spanning the globe. We’re a diverse group of thinkers and doers that are dedicated to making cryptocurrency available and accessible to the world and enabling people from all walks of life to invest in their independence.

What we do

Empowering investors Whether you’re an advanced trader or a crypto-beginner, Coinibex gives you the power to chart your own financial course. Our exchange has an ever-growing number of cryptocurrency pairs for you to invest in and a slew of tools and features for you to leverage as you grow your portfolio. Supporting institutions From over-the-counter trading to personalized white-glove account management, Coinibex is the premier cryptocurrency investing solution for institutions of all sizes. We offer exceptional liquidity and competitive pricing for all our markets so you can achieve your investment goals quickly and confidently. At CoinIbex, our values are in service of our customers. We strive to uphold our values every day. Safety First - CoinIbex is a safety-first company. The reliability of our platform takes precedence over all else, so that we can be there for our customers when they need us the most. We relentlessly protect our customers’ security and privacy, and we only share with our counterparties what they need to fulfill our customers’ financial needs, nothing more. We build safeguards and provide education so that our customers are in the best position to succeed. We have high quality timely customer support, and when things aren’t right, we fix them. We work closely with regulators and lawmakers to protect our customers and the broader financial system. We speak simply, plainly, and truthfully, even if it’s not what others want to hear. We hold ourselves and our colleagues to the highest ethical standards. Radical Customer Focus - We exist to make our customers happy From the early days of Robinhood, we have prioritized getting direct customer feedback on what we were building. Talking to our customers forms the kernel of the product development process we have today. We listen with empathy, ask questions, and critically evaluate our work by how valuable our customers find it. We never stop asking how we can make our product better, and we never settle for ‘good enough’. We listen to our colleagues, and we start from a place of believing they are capable and well-intentioned. We delight our customers and take pride in our work. Otherwise, why even be here? First-Principles Thinking - We make bold bets and challenge the status quo Our foundation is in art, science, and pure mathematics, and we have a deep appreciation for the scientific process. We develop hypotheses and design experiments to test them. We reduce complex problems to their constituent bits. We debate vigorously and change our minds when confronted with the right evidence. We bravely do what’s right, even when it hasn't been done before. We treat our company like a product and aim to get better, every single day.

Our Values

Our values are based on three tenets: reliability, security, and performance. With our deep understanding of technology, economics, and finance, and by applying knowledge and innovation, we have created one of the most sophisticated and technologically advanced trading platforms in the industry. Since its introduction, our comprehensive custody architecture has been an industry standard-bearer in security. We use two different types of custody: top-tier security for the top 10 currencies on the market, including all ETH tokens, and regular security for all other digital assets. Top-tier security custody is based on HDKey technology and multilevel in-house cryptography. There is a strict policy of not running third-party software, including third-party blockchain solutions. We ensure that our traders get the best pricing on the market. We are able to do this by providing incentives for market makers and using the best and latest technology (ultra-low latency matching; smooth API, and an advanced reporting system). We believe in a future with digital economies and a self-sustainable internet at its core; and for many years, we have been actively creating the vital infrastructure needed for this future. Over this time, we’ve created both a product that can support millions of users and the technology to power it. We have expended substantial effort to ensure that we comply with the ever-changing and evolving regulations in the digital asset space. As part of this, we implemented practices necessary to insulate ourselves from bad actors and establish fast and secure operations (KYC/KYT/Market Surveillance/AML) in full compliance with the regulatory framework. We believe the financial system should be built to work for everyone. That’s why we create products that let you start investing at your own pace, on your own terms.

Last update

2022-04-08